At Cetaa Shop, we are committed to protecting the privacy and personal data of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
Identity Information: Name, surname, username, etc.
Contact Information: Email address, phone number, billing/shipping address.
Payment Information: Data required for processing orders and payments (credit card details are processed securely by our payment provider and are not stored by us).
Technical Information: IP address, browser type, device information, cookies, and similar technologies.
Usage Information: Website usage habits, visited pages, preferences.
2. How We Use Your Data
The personal data we collect is used for the following purposes:
To process, confirm, and deliver your orders
To manage invoicing and payments
To provide customer support
To inform you about our products and services
To send you promotions and marketing communications (with your consent)
To improve website performance, functionality, and security
3. Data Sharing and Disclosure
We do not sell or trade your personal data. Your information may only be shared under the following circumstances:
To comply with legal obligations
With trusted business partners and service providers (such as shipping companies, payment processors) as necessary to fulfill our services
With your explicit consent
4. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device through your browser. You may choose to disable cookies through your browser settings, but this may affect website functionality.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, data will be securely deleted or anonymized.
6. Your Rights
Depending on applicable laws (including GDPR where relevant), you may have the following rights:
To learn whether your data is being processed
To request access to your personal data
To request correction or update of inaccurate or incomplete data
To request deletion or restriction of your personal data
To object to certain processing activities
To request data portability (where applicable)
You can exercise these rights by contacting us through the details below.
7. Data Security
Cetaa Shop applies advanced technical and administrative measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure.